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Copyright Policy

Last revised on April 5, 2025

Complaints regarding content posted on the Brick-Art.com website

Brick Art respects the intellectual property rights of others and desires to offer a platform which contains no content that violates those rights. Our User Agreement requires that information posted by Members be accurate, lawful and not in violation of the rights of third parties. To promote these objectives, Brick Art provides a process for submission of complaints concerning content posted by our Members. Our policy and procedures are described and/or referenced in the sections that follow.

Please note that whether or not we disable access to or remove content, Brick Art may make a good faith attempt to forward the written notification, including the complainant’s contact information, to the Member who posted the content and/or take other reasonable steps to notify the Member that Brick Art, has received notice of an alleged violation of intellectual property rights or other content violation. It is also our policy, in appropriate circumstances and in our discretion, to disable and/or terminate the accounts of Members, or groups as the case may be, who infringe or repeatedly infringe the rights of others or otherwise post unlawful content.

Please note that any notice or counter-notice you submit must be truthful and must be submitted under penalty of perjury. A false notice or counter-notice may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notice or a counter-notice.

Claims regarding copyright infringement

Notice of Copyright Infringement:

Pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512), Brick Art has implemented procedures for receiving written notification of claimed infringements. LinkedIn has also designated an agent to receive notices of claimed copyright infringement. If you believe in good faith that your copyright has been infringed, you may complete and submit an email to info@brick-art.com or otherwise provide a written communication which contains:

- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

- A description of the copyrighted work that you claim has been infringed;

- A description specifying the location on our website of the material that you claim is infringing;

- Your email address and your mailing address and/or telephone number;

- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

- A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please submit your notice to Brick Art's Copyright Agent as follows:

Contact us by mail at:
Brick Art
ATTN: Copyright Agent
10428 Alcon Blue Dr. Riverview, FL 33578

or E-mail: Support@Brick-Art.com

Counter-Notice:

If you believe that a notice of copyright infringement has been improperly submitted against you, you may submit a Counter-Notice, pursuant to Sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. You may provide a written communication which contains:

- Your physical or electronic signature;

- Identification of the material removed or to which access has been disabled;

- A statement under penalty of perjury that you have a good faith belief that removal or disablement of the material was a mistake or that the material was misidentified;

- Your full name, your email address, your mailing address, and a statement that you consent to the jurisdiction of the Federal District court (i) in the judicial district where your address is located if the address is in the United States, or (ii) located in St. Johns County, if your address is located outside the United States, and that you will accept service of process from the Complainant submitting the notice or his/her authorized agent.

Please submit your Counter-Notice to BrickArt's Copyright Agent to the address specified above.

Notice regarding content on Brick-Art.com: Text, photo, graphic, audio and/or video material shall not be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. Neither these materials nor any portion thereof may be stored in a computer except for personal and non-commercial use. Users may not download or reproduce a substantial portion of the material found on this web site. Brik/Brik Book will not be held liable for any delays, inaccuracies, errors or omissions there from or in the transmission or delivery of all or any part thereof or for any damages arising from any of the foregoing.

Frequently Asked Questions

General

HOW DO I CONTACT BRICK ART SUPPORT?

You can contact our customer support by emailing support@Brick-Art.com or by sending us a message through the contact form on our website. We're here to assist with any questions or concerns you may have.

ARE BRICK ART PRODUCTS COMPATIBLE WITH OTHER LEADING BUILDING BRANDS?

Yes, All Brick-Art products are compatible with all major brick building brands. This compatibility allows you to seamlessly integrate our products with your existing collections, expanding the possibilities for creativity and building.

DO YOU OFFER WHOLESALE ORDERS?

Yes—we offer wholesale orders for businesses and organizations.

If you’re looking to place a wholesale order, please reach out to our team directly by emailing support@Brick-Art.com or filling out the contact inquiry form on our website.

WHAT IF I AM MISSING SOME BRICKS?

We're really sorry to hear that something was missing from your Brick Art order. We strive for perfection in every set and take it very seriously when a faulty one slips through. Don’t worry, though—we can send you the parts you need!

Please contact us at support@Brick-Art.com and let us know what is missing. Once your replacement bricks are on their way, we’ll send you a shipping confirmation email.

Shipping

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship to the United States, Canada and most international countries. Enter your shipping address to find out if we ship to your location.

HOW LONG WILL IT TAKE TO RECIEVE MY ORDER?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

HOW CAN I TRACK MY ORDER?

Once your order has shipped, you'll receive an email with a tracking number. You can track your package's progress on the shipping carrier's website. Please note that it may take 24-48 hours for tracking information to become available after you receive the email. If you have any issues or need further assistance, feel free to contact our customer support.

DO YOU OFFER EXPRESS SHIPPING?

Express shipping is available for select orders for an additional fee. Please see shipping options at checkout to see if your order qualifies for express shipping. *Please note that we cannot upgrade the shipping method of an already placed order.

CAN MY SHIPMENT BE REDIRECTED TO ANOTHER ADDRESS?

Once your order has been shipped, we are unable to make any changes to the listed shipping address.

WHEN WILL MY ORDER BE SHIPPED OUT?

All orders will be scheduled for shipment in 1-2 business days, excluding holidays. Orders placed after 11 AM PST on Fridays may not be processed for shipping until the following Monday morning. Once your order has been processed for shipment, you will receive an automated shipping notification with your tracking information.

Returns and Refunds

HOW DO I RETURN A PRODUCT?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

HOW CAN I CANCEL MY ORDER?

You can cancel your order as long as it has not yet been "processed". To cancel, please contact our customer support immediately. Once your order has been processed, we are unable to cancel it. If you need further assistance or have any questions, feel free to reach out to us.