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Terms & Conditions

OVERVIEW This website is operated by Brick Art. Throughout the site, the terms "we," "us," and "our" refer to Brick Art. Brick Art offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.


SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.


SECTION 5 - PRODUCTS OR SERVICES Certain products or services may be available exclusively online through the website. All descriptions of products or product pricing are subject to change at anytime without notice.

Digital Products: All digital products are delivered electronically and are non-refundable once accessed. Please review all product details carefully before purchase. Contact support@brick-art.com if you experience access issues.

Physical Products: See our Refund Policy for details regarding returns, exchanges, and refunds for physical items.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.


SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control.


SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS We may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us.


SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy, available here: Privacy Policy.


SECTION 11 - MESSAGING TERMS AND CONDITIONS By providing your phone number and agreeing to receive texts, you consent to receive SMS messages from Brick Art at (800) 589-5311 for account updates, customer service, and delivery notifications.

  • Consent is not a condition of purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • Reply STOP to unsubscribe, HELP for help.

  • We do not share or sell your mobile information.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS We reserve the right to correct any errors, inaccuracies or omissions and to change or update information without prior notice.


SECTION 13 - PROHIBITED USES You are prohibited from using the site or its content for any unlawful purpose or to violate any international, federal, or local regulations.


SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.


SECTION 15 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Brick Art and our affiliates from any claim or demand.


SECTION 16 - SEVERABILITY If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted.


SECTION 17 - TERMINATION The obligations of the parties incurred prior to the termination date shall survive the termination of this agreement.


SECTION 18 - ENTIRE AGREEMENT These Terms constitute the entire agreement and understanding between you and us.


SECTION 19 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws of Florida, United States.


SECTION 20 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website.


SECTION 21 - DATA PROTECTION & GDPR COMPLIANCE If you are a resident of the European Union, you have the right to access, rectify, or request deletion of your personal data. To exercise your data rights, please contact us at support@brick-art.com.


SECTION 22 - INTELLECTUAL PROPERTY All content on this site, including designs, images, text, logos, and artwork, is the property of Brick Art and is protected by copyright and intellectual property laws. Unauthorized use or reproduction is prohibited.


CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@brick-art.com.

Brick Art
(800) 589-5311
support@brick-art.com
10428 Alcon Blue Dr., Riverview, FL 33578

Frequently Asked Questions

General

HOW DO I CONTACT BRICK ART SUPPORT?

You can contact our customer support by emailing support@Brick-Art.com or by sending us a message through the contact form on our website. We're here to assist with any questions or concerns you may have.

ARE BRICK ART PRODUCTS COMPATIBLE WITH OTHER LEADING BUILDING BRANDS?

Yes, All Brick-Art products are compatible with all major brick building brands. This compatibility allows you to seamlessly integrate our products with your existing collections, expanding the possibilities for creativity and building.

DO YOU OFFER WHOLESALE ORDERS?

Yes—we offer wholesale orders for businesses and organizations.

If you’re looking to place a wholesale order, please reach out to our team directly by emailing support@Brick-Art.com or filling out the contact inquiry form on our website.

WHAT IF I AM MISSING SOME BRICKS?

We're really sorry to hear that something was missing from your Brick Art order. We strive for perfection in every set and take it very seriously when a faulty one slips through. Don’t worry, though—we can send you the parts you need!

Please contact us at support@Brick-Art.com and let us know what is missing. Once your replacement bricks are on their way, we’ll send you a shipping confirmation email.

Shipping

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship to the United States, Canada and most international countries. Enter your shipping address to find out if we ship to your location.

HOW LONG WILL IT TAKE TO RECIEVE MY ORDER?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

HOW CAN I TRACK MY ORDER?

Once your order has shipped, you'll receive an email with a tracking number. You can track your package's progress on the shipping carrier's website. Please note that it may take 24-48 hours for tracking information to become available after you receive the email. If you have any issues or need further assistance, feel free to contact our customer support.

DO YOU OFFER EXPRESS SHIPPING?

Express shipping is available for select orders for an additional fee. Please see shipping options at checkout to see if your order qualifies for express shipping. *Please note that we cannot upgrade the shipping method of an already placed order.

CAN MY SHIPMENT BE REDIRECTED TO ANOTHER ADDRESS?

Once your order has been shipped, we are unable to make any changes to the listed shipping address.

WHEN WILL MY ORDER BE SHIPPED OUT?

All orders will be scheduled for shipment in 1-2 business days, excluding holidays. Orders placed after 11 AM PST on Fridays may not be processed for shipping until the following Monday morning. Once your order has been processed for shipment, you will receive an automated shipping notification with your tracking information.

Returns and Refunds

HOW DO I RETURN A PRODUCT?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

HOW CAN I CANCEL MY ORDER?

You can cancel your order as long as it has not yet been "processed". To cancel, please contact our customer support immediately. Once your order has been processed, we are unable to cancel it. If you need further assistance or have any questions, feel free to reach out to us.