Shipping policy
Thank you for shopping with Brick Art! Below is important information about how we handle shipping.
📦 Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You’ll receive a shipping confirmation with tracking details once your order has been shipped.
🚚 Shipping Rates & Estimates
- Shipping charges are calculated and displayed at checkout.
- We offer standard, priority, and express shipping options through major carriers (USPS, UPS).
🇺🇸 U.S. Domestic Shipping
- We ship to all 50 states and U.S. territories.
- Free standard shipping is available on orders of $49 or more (USA only).
- Most standard deliveries arrive within 3–7 business days, depending on your location and chosen shipping method.
🌍 International Shipping
- We ship worldwide!
- International shipping rates vary based on destination and will be calculated at checkout.
- Free shipping offers do not apply to international orders.
- Delivery time frames vary by destination and customs processes.
🎯 Order Tracking
- Once your order ships, you will receive an email with a tracking number.
- Please allow up to 48 hours for tracking information to become available.
📬 Lost, Stolen, or Damaged Packages
- If your package is lost, stolen, or arrives damaged, contact us right away at support@brick-art.com.
- We’ll work with the shipping carrier to resolve the issue as quickly as possible.
🔁 Returns & Refunds
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Please see our Refund Policy for details on returns and exchanges.
❓ Questions?
We’re here to help!
📧 support@brick-art.com
📞 (800) 589-5311