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Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently Asked Questions

General

HOW DO I CONTACT BRICK ART SUPPORT?

You can contact our customer support by emailing support@Brick-Art.com or by sending us a message through the contact form on our website. We're here to assist with any questions or concerns you may have.

ARE BRICK ART PRODUCTS COMPATIBLE WITH OTHER LEADING BUILDING BRANDS?

Yes, All Brick-Art products are compatible with all major brick building brands. This compatibility allows you to seamlessly integrate our products with your existing collections, expanding the possibilities for creativity and building.

DO YOU OFFER WHOLESALE ORDERS?

Yes—we offer wholesale orders for businesses and organizations.

If you’re looking to place a wholesale order, please reach out to our team directly by emailing support@Brick-Art.com or filling out the contact inquiry form on our website.

WHAT IF I AM MISSING SOME BRICKS?

We're really sorry to hear that something was missing from your Brick Art order. We strive for perfection in every set and take it very seriously when a faulty one slips through. Don’t worry, though—we can send you the parts you need!

Please contact us at support@Brick-Art.com and let us know what is missing. Once your replacement bricks are on their way, we’ll send you a shipping confirmation email.

Shipping

WHAT COUNTRIES DO YOU SHIP TO?

We currently ship to the United States, Canada and most international countries. Enter your shipping address to find out if we ship to your location.

HOW LONG WILL IT TAKE TO RECIEVE MY ORDER?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

HOW CAN I TRACK MY ORDER?

Once your order has shipped, you'll receive an email with a tracking number. You can track your package's progress on the shipping carrier's website. Please note that it may take 24-48 hours for tracking information to become available after you receive the email. If you have any issues or need further assistance, feel free to contact our customer support.

DO YOU OFFER EXPRESS SHIPPING?

Express shipping is available for select orders for an additional fee. Please see shipping options at checkout to see if your order qualifies for express shipping. *Please note that we cannot upgrade the shipping method of an already placed order.

CAN MY SHIPMENT BE REDIRECTED TO ANOTHER ADDRESS?

Once your order has been shipped, we are unable to make any changes to the listed shipping address.

WHEN WILL MY ORDER BE SHIPPED OUT?

All orders will be scheduled for shipment in 1-2 business days, excluding holidays. Orders placed after 11 AM PST on Fridays may not be processed for shipping until the following Monday morning. Once your order has been processed for shipment, you will receive an automated shipping notification with your tracking information.

Returns and Refunds

HOW DO I RETURN A PRODUCT?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

HOW CAN I CANCEL MY ORDER?

You can cancel your order as long as it has not yet been "processed". To cancel, please contact our customer support immediately. Once your order has been processed, we are unable to cancel it. If you need further assistance or have any questions, feel free to reach out to us.